At Nytron, we strive to ensure that every customer is fully satisfied with their digital purchase. This Refund Policy outlines the conditions under which refunds may be issued for digital goods purchased from Nytron.xyz.
1. Digital Nature of Our Products
All Nytron products are delivered electronically and are available for download immediately after purchase.
Because digital files cannot be “returned,” all sales are generally considered final once the download link or product access is provided.
2. Eligibility for Refunds
Refunds may be granted at the discretion of Nytron in the following situations:
• Accidental duplicate purchases of the same product
• Corrupted or damaged files that cannot be replaced
• Technical issues on Nytron’s end preventing product access or download
• Unauthorized or fraudulent transactions verified by our payment processor
Refunds will not be issued for:
• Change-of-mind purchases
• Incompatibility with your system or device
• Failure to read product descriptions or requirements
• Issues caused by third-party software outside of Nytron’s control
3. Requesting a Refund
To request a refund, please contact our support team within 7 days of purchase through our Discord server:
https://discord.gg/nytron
When contacting support, include:
• Your order ID
• The email used during purchase
• A brief explanation of the issue
Our team will review your request and determine whether it meets our refund criteria.
4. Replacement Files
In cases involving missing, corrupted, or inaccessible files, Nytron will first attempt to provide a working replacement download link.
Most file-related issues can be resolved quickly through our support team.
A refund will only be considered if the issue cannot be resolved.
5. Chargebacks
Filing a chargeback without contacting Nytron support first may result in account suspension, revoked product access, or denial of future purchases.
We strongly encourage customers to contact us directly for a fast and fair resolution.
6. Updates to This Policy
Nytron may update or modify this Refund Policy at any time.
Any updates will be posted on this page with the revised effective date.
Continued use of our website or products after changes signifies your acceptance of the updated policy.
7. Contact Information
For any refund or billing inquiries, please contact us:
Support Discord: https://discord.gg/nytron
